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Reply To: Do I have to now pay $49 per month for EEG recordings?

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Hi can someone help me please as this is starting to drive me insane.
Hi – I appreciate this post is related to EPOC but the question is related.

I purchased an emotive insight headset (with access to EEG) about 6 months ago. I was under the impression this would give me access to the premium SDK.
In my downloads section I do not see any premium offering and also now see a subscription service has now been set up per month.

I’ve also tried to contact support about this. but emails keep bouncing back.

Could please advise me what I need to do and what it is I paid the extra $200 for (EEG Firmware and access to RAW Data)

Thanks

Rahi


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