Thank you for your posts… it appears that even in July 2017… Customer Service is a disconnected entity… with written policies that are in conflict and unwritten policies that are in conflict…
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I am on Day Five (5) of my Customer Service Adventure and focusing my meditations on a speedy resolution…
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It is ironic that EMOTIV is a company selling a device that promotes the idea that FEEDBACK will IMPROVE performance…
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How long does it take EMOTIV to IMPROVE from the FEEDBACK of their customers?
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I am on a quest to find out that answer…
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Thank you, again…
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Reply To: Customer / Tech Support Needs Major Improvement – Having Bad Experience
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