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Reply To: Unable to get reports from Emotiv xavier

Yesterday our server had some matter about half day so you didn’t upload data to the cloud. Now it runs well again. Please accept my sincere apology for this.

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EPOC+ Android SDK

Hi, I am developing a program using EPOC+ EEG data, on my computer I had no problems, but on Android I haven’t been able to get any data, the application keep asking to conect the headset, even using...

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Reply To: 3D Brain Activity Standard

I tried to get the version but couldn’t find it by right clicking the icon or searching for a help function (there wasn’t a help function). I downloaded the software on July 29 so whatever you folks...

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Tips that will help a cool art project

I’m writing/producing a live theatre production. We’re using the Emotiv Epoc+ to show the neural activity of a cast member as she performs. We’ll be using 3D Brain Visualizer and the Brain Activity...

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Pre-purchase question

Hi all. I am interested in purchasing one of the headsets for personal research. This may sound a little bit strange but I would like to study the brainwave changes that happen during sexual arousal...

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Reply To: issue with Profile loading when using EmoEngine

Hi Hoang Pham, indeed I am using a 64b java version. Please keep me informed when the problem will be solved. Thanks.

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Reply To: Electrode cleaning/maintenance protocol

@gmac That all I understood Sir. But there is a ‘hole’ in my sensor and several other electrodes have green+ brown layers over it too. So what can I do so that I can continue using the same sensors?

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Help Epoc + openvibe + matlab

Hi all, I’m a beginner with Emotiv Epoc needing some help. I’ve been using epoc + openvibe P300 speller paradigm (using XDAWN protocol in openvibe). Does anyone know how to export the recorded data...

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Failed Upgrade of non-EEG EPOC+ to EEG

Hello, We ordered a EPOC+ with the EEG enabled, hoping to have access to the TestBench software to collect data for a study. We not been not able to access the TestBench software. The software we...

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Reply To: Failed Upgrade of non-EEG EPOC+ to EEG

Hello, I see that an agent has responded to your support ticket. Please see your email. Thanks! Sincerely, Emy EMOTIV Customer Support

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Reply To: Help Epoc + openvibe + matlab

Hi Ana, Some information at https://emotiv.zendesk.com/hc/en-us/categories/200099405-Software may help you with the project. Sincerely, Linh

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Reply To: I payed and didn't received yet

Hi Gustavo, Thank you for your message. It seems the issue was resolved via the support ticket already. Should you have any concerns or questions, please do not hesitate to contact us again....

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Reply To: Emotiv EPOC Brain Activity Map

Hi. Tech support aggreed that there is a problem between Epoc + and BAM. They are trying to isolate and recreate the issue. Hopefully we’ll see a solution soon to all incompatibility issues related...

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Reply To: Having problems pairing

Hi All! I’ve received a reply from Transparent Corp. They accept there is incompatibility with Epoc+ and their softwares. A meaningful step for Emotiv would be to fix the bug and update the Epoc+...

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Questions re my order and software

Hi, Not sure where to post and still waiting for an answer from support. I bought the Epoch and minddrone I’ve noticed a link to the MindDrone Windows installation. Does this mean I have only bought...

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Markers on Mac

Hello, I was wondering whether the Mac version of testbench supports inserting stimulus markers, and if so how. On my PC I’ve been using a virtual serial port emulator, but I don’t think that would...

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Insight Performance Metrics

Are the Performance Metrics (Intent, Engagement, Stress, Relaxation, etc) related to brainwaves (alpha, beta, etc)? If so, how are they related? For instance, what frequencies (brainwaves) are...

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Using SDK on Raspberry Pi

Hi, I’m trying the newest community-sdk with the python samples on a Raspberry Pi. Has anybody of you got the EPOC running on a Raspberry Pi, yet? When running for example the...

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Reply To: Emotiv Xavier ControlPanel reports fail to be generated

We are experiencing the same problem: Sometimes the reports get generated right away, other times they never do. Very inconsistent. I wonder if there is a bug or something. Our internet connection is...

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Reply To: Problem with PureEEG and serial port configuration

Hi,I want to access the real-time raw brain signals. Where can I buy the SDK for developers? How much is the SDK? Thanks!

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